At Speedy Template, You can download Service Agreement Template 2 . There are a few ways to find the forms or templates you need. You can choose forms in your state, use search feature to find the related forms. At the end of each page, there is "Download" button for the forms you are looking form if the forms don't display properly on the page, the Word or Excel or PDF files should give you a better reivew of the page.
iPower Systems Ltd.SERVICE AGREEMENT
THIS SERVICE AGREEMENT(this “Service Agreement”) is entered into on or as of the _____ day of _________, 2009 (the “Effective Date”)
by and between iPower Systems Ltd,a system integrator and emergency power sales organizationhaving offices located at 115 Wall Street, Valhalla,
NY 10595 (“Seller”), and ______________________, located at __________________________________________ _______________
(“Customer”). The parties hereto hereby agree that the complete agreement between such parties with respect the Services contemplated by this
Service Agreement shall consist of this Service Agreement, the General Terms and Conditions set forth on Schedule Aattached hereto and
incorporated herein by reference (the “General Terms and Conditions”) and the Service Levels set forth on Schedule Battached hereto and
incorporated herein by reference (the “Service Levels”). Capitalized terms used in this Service Agreement and defined in theGeneral Terms and
Conditions shall have the meanings assigned in the General Terms and Conditions.
A.Scope of Work:
Seller shall provide the following services, performed on the following devices and products as set forth below (collectively, the “Services”) in
accordance with the timeline, if any, set forth in this Service Agreement
IPS Gold Package: Includes aannual general diagnostic of your back up power system to include all inverter settings are
correct, adjust as needed, voltage test on batteries, perform load test on inverters and test system overall functionality.
Cleaning of unit venting. Gold Package includesunlimited telephone support, email support and on sitesupport (metro tri-
Silver Package-Unlimited telephone & email support
Devices / Products Covered:Gaia PowerTower
The following services, products and parts are notcovered by this Service Agreement:Damage from flooding, lighting, fire, theft, vandalism, and
other acts of God.
Customerunderstands and agrees that services required to recover from failures and/or incidents caused by any of the following circumstances are
not considered normal maintenance and are not covered under this Service Agreement:
•Service and repair made necessary due to accidents or acts of God, damage from fire, water, wind, earthquakes, lightning, terrorism,
transporting equipment, vandalism, or burglary;
•Service and repair made necessary by the alteration or modification of equipment other than that authorized by Seller;
•Service and repair of damage or problems caused by neglect, malicious activity, or misuse including, without limitation,use of the
system(s) for purpose other than which it was designed, by the Customer, its employees, or third-party contractors;
•Service or repair due to electrical damage caused by electrical wiring at system location or resulting from electrical surges, sags, or spikes;
•Service and repair made necessary by bugs released by software vendors, e.g. adverse effects from installing updates or service packs;
•If in the reasonable opinion of Seller, as supported by its experience, any particular user's requests exceed a normal and reasonable
frequency, Sellermay advise the Customer that the user's requests are excluded until such time as the user has received additional training.
Excluded Third Party Costs:
Customer understands and agrees that the following third party costs are not covered by the fees set forth in this Service Agreement and shall be
charged by Seller to Customer:
•Labor, parts, hardwareand softwarenot covered by warranties;
•Software licenses, subscription or upgrade fees;
•Manufacturer or vendor support fees, whether by annual contract or per incident;
Customermay occasionally require additional or amended services outside of the terms of this Service Agreement(collectively, “Additional
Projects”). Sellerwill provide a detailed scope of work and labor quotefor any Additional Project required by Customer. Customer will be required
to execute a change order for any AdditionalProject before any work for such Project is performed and understands that a separate invoice(s) will be
generated for such work. Examples of Additional Projects include:
•Software development, programming, debugging, or customization except as expressly specifiedin this Service Agreement;
•Cost to bring Customer’s environment up to minimum standards required by Seller;
•Training and coaching;
•Planning, project management, research, and advisory consulting services;
1. Pricing: Inconsideration for the Services contemplated by this Service Agreement, Customer shall pay Seller as follows:
Speedy Template provides all kinds of legal templates, forms and waivers in different editable formats. Use the template search on the top to find the customized templates that fit your needs with absolutely no cost. Those templates are collected online so we do not claim the ownership of those templates. You can think this website as a legal document search portal and use it to find the printable templates and download them to your local computers and make appropriate adjustments from your end. There is no need to create an account or provide your credit card information. Feel free to download those Word, Excel, PowerPoint or PDF files while we continue to improve this website. Hope you can find those free printable templates useful for business or personal purposes.