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General Survey Form 4

This is a traveler survey form.

General Survey Form 4
General Survey Form 4
State of New Hampshire Travel Program
TRAVEL SURVEY
Milne Travel Amex is committed to delivering the highest quality service.
Please let us know how we can better serve you by completing this questionnaire.
Please email your completed survey to dhwinters@milnetravel.com
You can also fax this form to Milne Travel at 603-298-5836
Please rate the services you received
AIRLINE RESERVATIONS
Poor
Fair
Neutral
Good
Very
Good
N/A
Preferred Seats Assigned
Special Requests Confirmed
Timely Ticket Delivery
FQTV # Communicated to Airline
Most Direct Routing Received
Lowest Fare Offered
CAR RESERVATIONS
Poor
Fair
Neutral
Good
Very
Good
N/A
Preferred Car Vendor/Express Service
Confirmed
Preferred Car Type Requested
Club Membership/FQTV # Added to
Reservation
Corporate Rate Received
HOTEL RESERVATIONS
Poor
Fair
Neutral
Good
Very
Good
N/A
Preferred Hotel Confirmed
Preferred Room Type Requested
Club Membership/FQTV # Added to
Reservation
Convenient Hotel Location
Corporate Rate Received
EMERGENCY SERVICE
Poor
Fair
Neutral
Good
Very
Good
N/A
Call Answered Promptly
Counselor prompt in accessing
profile/reservation
Reservation handled to your satisfaction
WHAT OTHER PRODUCTS HAVE YOU USED (please check):
Traveler Checks
Vacation Travel
Foreign Currency
WW Network Offices
Group Services
Online Booking Tool
Please rate on a scale of 1 to 10 with 1 being not
satisfied at all and 10 being very satisfied
Poor
Fair
Neutra
l
Good
Very
Good
N/A
Comments:
Name:
Title:
General Survey Form 4