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Message Mapping Template

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Message Mapping Template
Message Mapping Template
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Section 1. Tools & Templates: Before an Event: Message Mapping Template
Drinking Water Advisory Communication Toolbox
Section 1. Tools & Templates: Before an Event: Message Mapping Template
Developed by the Centers for Disease Control and Prevention and the American Water Works Association in collaboration with the U.S. Environmental Protection Agency and other partners.
March 2013 -
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http://www.cdc.gov/healthywater/emergency/dwa-comm-toolbox/tools-templates-main.html
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Message Mapping Template
PURPOSE
A message map is one tool to help identify messages and key information. Use this map for planning
and complete with communication network partners. Adapt as necessary.
DIRECTIONS
Think about the specific actions people will need to take and information they will need to know during
an advisory. Fill in each section of the map. Create maps for specific situations and audiences. Use the
results to develop advisory materials and communication messages.
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Message Mapping Template