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Letter Apologizing for Mistake in Order

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Letter Apologizing for Mistake in Order
[Your Name]
[Street Address]
[City, ST ZIP Code]
March 6, 2014
[Recipient Name]
[Title]
[Company Name]
[Street Address]
[City, ST ZIP Code]
Dear [Recipient Name]:
I sent 12 Fabrikam, Inc. wristwatches with a tennis motif today by Priority Mail to
replace the watches you received with a golf motif.
You know, Harlan, one would think it would be impossible to make an error like this one.
You clearly specified in your order that these watches were to be awarded to winners of
the Annual Tennis Tournament on August 18. The stock number you supplied was
correct. There was no reason for a slip-up at this end, and I can’t even guess how it
happened.
I am much relieved, however, that you’ll have the right watches in time for the awards
dinner. I really don’t know what a tennis player’s reaction would be to having a classic
golf swing in bas relief on his prize!
When you get around to it, would you please send the golf watches to me I’ll pay the
postage.
Sincerely,
[Your Name]
[Title]
Copyright © 1994, 1988, 1983 by McGraw-Hill, Inc.
Letter Apologizing for Mistake in Order