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Employee Evaluation Form 2

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Employee Evaluation Form 2 Page 2
Employee Evaluation Form 2
Section IV: Core Competencies Evaluation
The following Core Competencies are critical to the success of any position at PCC. Please evaluate my
performance on these items using the scale provided below. Please provide supporting comments for each
rating. Rating Scale definitions immediately following this evaluation form
E=Exceeds Expectations A=Acceptable NI=Needs Improvement X=Unknown/Not Observed
1. Personal Commitment:
Rating (E, A, NI, or X) = ____
(Definition: Freely makes and meets necessary commitments to the college.)
__________________________________________________________________________________
___________________________________________________________________________________
2. Initiative:
Rating (E, A, NI, or X)= ____
(Definition: Takes active steps to set and achieve tasks/goals on a timely basis. Is a self-starter.)
___________________________________________________________________________________
___________________________________________________________________________________
3. Customer Service Orientation:
Rating (E, A, NI, or X)= ____
(Definition: Knows who the customer is and puts the customer first. Works to reduce/eliminate red-tape for
all. Knows and acts upon what it takes to deliver customer value. Makes a genuine effort to listen to and
seeks to understand and resolve customer needs/issues.)
___________________________________________________________________________________
___________________________________________________________________________________
4. Decision Making:
Rating (E, A, NI, or X)= ____
(Definition: Provides decisions in a timely manner utilizing College policies according to their level of
authority.)
___________________________________________________________________________________
___________________________________________________________________________________
5. Problem Solving:
Rating (E, A, NI, or X)= ____
(Definition: Is able to identify the issue/problems and possible solutions and is willing to act on the solutions.)
___________________________________________________________________________________
___________________________________________________________________________________
6. Teamwork/Interdepartmental Interaction:
Rating (E, A, NI, or X)= ____
(Definition: Understands goals of the group and is willing to accommodate the personnel, tasks, and
situations involved in order to collaboratively accomplish these goals.)
___________________________________________________________________________________
___________________________________________________________________________________
7. Communication Skills (oral and written):
Rating (E, A, NI, or X)= ____
(Definition: Listens to others. Communicates with a clear message. Ensures that the receiver hears and
understands the message.)
___________________________________________________________________________________
___________________________________________________________________________________
8. Job Knowledge/Technical Skills:
Rating (E, A, NI, or X)= ____
(Definition: Takes responsibility for renewing and up-grading areas of expertise and development of new
skills, as needed.)
___________________________________________________________________________________
___________________________________________________________________________________
9. Human Relations Skills:
Rating (E, A, NI, or X)= ____
(Definition: Develops and maintains effective and positive working relationships with others. Seeks to repair
strained relations. Models behavior that values othersasks what they think, how they feel, and how they
see things. Treats everyone fairly.)
___________________________________________________________________________________
___________________________________________________________________________________
Employee Evaluation Form 2